POSITION IN OPERATIONS / DISTRICT MANAGEMENT
Committed to achieving excellence in operations, productivity, and profitability.




Highly motivated and dedicated professional with 15+ years of producing positive results in leading companies through complex turnaround and high-growth cycles.

Creative and enthusiastic with proven success in building and managing relationships with peers, co-workers, customers, and the general public. Decisive and committed to professionalism and adherence to quality standards. Key qualifications include:

Division Operations ... Corporate Budgeting ... Profit & Loss ... Management Training ... Profit Center Realignment ... Multi-Site Operations ... Cost Containment ... Quality & Productivity ... Sales & Business Development ... Customer Service & Retention ... Human Resource Affairs ... Inventory Control & Merchandising ... Administration.




BUILDER’S DEPOT, Cincinnati, OH – 1982 to Present
Received fast-track promotion to management role in two years, holding successful positions including: District Manager, District Supervisor, District Coordinator, Manager, and Assistant Manager.

District Manager: Maintained responsibility for operations, staffing and profitability of up to 22 locations. Provided a liaison between corporate and retail outlets. Visited stores monthly, ensuring appropriate policies, staffing, management and operations.

	Human Resources: Worked closely with managers to resolve any problems, performed hiring, recruiting, reviewing and termination. Managed stores in absence of management. Staffed five stores lacking managers, hiring and relocating managers appropriately.
	Store Reengineering: Spearheaded the total remodeling of one location in under six weeks, including procurement of fixturing, adherence to plan-o-grams, recruiting and supervising temporary staff, and ordering and merchandising inventory.

District Supervisor: Performed dual responsibility for overseeing six stores within district as well as managing operations for one hardware location.

	Human Resources: Directed existing store managers, and recruited and interviewed new managers as necessary. Performed management reviews and training. Relocated store managers according to strengths, resulting in 11% growth in profitability. Assisted managers with staffing problems as needed.
	Merchandising / Store Reengineering: Spearheaded a major reorganization for all district stores, managing successful relocation of store merchandise for stores ranging from 4000 to 9000 sq. ft. Recognized as only district out of ten to complete project within deadline.
	New Store Openings: Coordinated the strategic planning, demographic research and inventory selection / layout for a new concept store.

Store Manager: Managed all areas of store operations for a 30,000 sq. ft. location with 25 personnel and an annual volume of $2.9 million. Oversaw all customer service, sales, inventory, payroll and profits. Successfully increased sales volume, maintained loyal commercial customers and received Management Award for store performance.

	Human Resources: Hired personnel, scheduled work hours and duties, and conducted employee evaluations. Trained staff in all areas of service, company policies, merchandising, and inventory control.
	Administration: Performed all reporting, daily deposits, ordering, management communications, and annual inventories.
	Sales / Planning: Coordinated with builders and homeowners. Performed outside sales, providing blueprints and estimates.

	Member, Advisory Committee, Women Out to Work Program, The Womens Center - 1999 to Present
	Member, Toastmasters, Melbourne Spellbinder's Chapter - 1998 to Present
	Volunteer, Support for Survival - 1997 to Present
	Member, National Management Association, Space Coast Chapter - 1995 to Present

	BS, Business Administration, Major in Economics, University of Central Florida, Orlando, FL
	Management Training Program, Builder's Depot - 16 weeks